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| October 2012 | Authored and self-published "Kim" |
| April 2012 | Authored and self-published "Journey to Omega" |
| 05/07 - Present | Greene Valley Developmental Center, Greeneville, Tennessee - Boiler Operator Operation and maintenance of heating and cooling plant. |
| 05/06 - 05/07 | Greene Valley Developmental Center, Greeneville, Tennessee - Developmental Technician Assisted developmentally disabled adults with activities of daily living. |
| 04/05 - 08/05 | Star Transportation, Nashville, Tennessee - Driver Drove over thirty-six thousand miles in twenty states. |
| 02/05 - 03/05 | Werner Enterprises, Omaha, Nebraska -
Student Driver Fifty-five hours driving time on dedicated account in Mississippi. |
| 06/01 - 07/01 | Magic Dust Technology, Knoxville, Tennessee -
Technical Engineer Provided clients with full service PC and Networking needs. Enhanced the company's reputation for quality and customer service. Produced results in many aspects of computer configuration, upgrading and troubleshooting. Clients include a thirty-five user Windows 2000 Advanced Server Network to individual home PC users. Have worked with Microsoft Exchange as well as Outlook and most of the Symantic products including; Norton Utilities, ACT and PC Anywhere. Have solid experience with Windows 98/ 95 along with Novell and some UNIX. Installed and configured local as well as networked printers.Thorough knowledge of Local and Wide Area Network protocols with specific knowledge of TCP/IP. |
| 01/00 - 08/00 | Manpower, Morristown, Tennessee -
Production worker at TRW, Rogersville, TN Performed various assembly line duties as needed. |
| 08/99 - 01/00 | Grainger County School District,
Rutledge, Tennessee - Intern of Technology Built NT server and PC workstations from hardware components. Upgrading and troubleshooting of existing systems, including printer management and hardware conflicts. Installed and configured operating systems. Ensured communications with Novell servers and the Internet. Working knowledge of DOS, Windows NT/95/3.11. |
| 10/97 - 01/98 | Lakeway Regional Hospital, Morristown,
Tennessee - Maintenance Mechanic Operated maintained and repaired all building utility systems for one hundred bed hospital. Performed various work requests. |
| 07/89 - 05/97 | Little Sisters of the Poor, Chicago,
Illinois - Assistant Engineer Organized and operated engineering department for a ninety bed nursing facility and a fifty unit senior apartment building. Extensive hands-on experience with HVAC, plumbing and electrical wiring. Operated and diagnosed Trane "Tracer" microprocessor controlled chilled water system. Maintained telephone, paging and intercom communications. Oversaw fire and plant alarm systems. |
| Computer skills: Experienced and trained to provide full PC and Network services to clients. Can configure, troubleshoot and upgrade a single user system as well as a thirty-five user corporate network. |
| Organizational: Prioritization and scheduling of tasks. Inventory tracking and procurement of parts and supplies. Research cost and effectiveness in design and implementation of equipment. Work with clients to implement a plan of action that minimizes loss of productivity during upgrading or troubleshooting periods. |
| Communication: Clear and concise memo writing and technical documentation. Team player. Present a positive image of the company represented. Customer focused. |
| Hands on: Custom built and repaired PC's. Troubleshooting and repair of network devices including switches and cabling. Printer repair and configuration. Also; Operation, installation, maintenance and repair of a wide variety of institutional systems including: high pressure boilers, chillers, heat pumps, electrical distribution, plumbing, communication networks, plant and fire alarm systems. |
| 02/05 | Graduate of CCS Truck Driving School Fall Branch, Tennessee |
| 08/04 | Bachelors of Science in
Computer and Information Science GPA: 3.7 - Magna Cum Laude |
| East Tennessee State University, Johnson City, Tennessee | |
| 05/03 | Associates of Applied Science in
Networking GPA: 3.8 - Summa Cum Laude |
| Walters State Community College,
Morristown, Tennessee |
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| 12/01 | Associates of Applied Science in
Computer and Information Science GPA: 3.8 - Member of Phi Theta Kappa |
| Walters State Community College, Morristown, Tennessee | |
| 12/99 | Technical Certificate in Information Technology / Microsoft Working Connections Program |
| Walters State Community College, Morristown, Tennessee | |
| 09/86 | Honor Graduate of Coyne American
Institute, Chicago, Illinois Diploma in heating, air conditioning and refrigeration |
| 04/06 | State of Tennessee Certified Nursing Assistant | |
| 02/05 | State of Tennessee CDL class A, Hazmat & Double/Triple | |
| 12/00 | Cisco Certified Networking Associate | |
| 08/00 | Microsoft Certified Systems Engineer and MCP + I | |
| 12/99 | Microsoft Certified Professional -
Exams completed: Windows NT Workstation 4.0, Networking Essentials, TCP/IP on NT 4.0, NT Server 4.0 in the Enterprise, NT Server 4.0, Internet Information Server 4.0 |
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| 06/94 | Universal EPA Certification for Proper Refrigerant Practices | |
| 05/92 | City of Chicago Stationary Engineers License |
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